Are You Asking Too Much From Your Bookkeeper

hand 65834 1280When you are working in the business world, there will be expectations that you need to meet or set. While employees have a set of expectations from employers such as paying them regularly, employers also have some expectations from employees and your bookkeeper is no exception. One of the expectations of business owners from their bookkeeper is to provide accurate statements and in return the bookkeepers also expect to receive timely payments for their service.

As a business owner or employer, it is reasonable to expect from your bookkeeper to:

• Obtain more than just basic understanding of accounting and explain them in simple terms. When they are asked for a brief explanation of these terms, they should be able to provide answers in an understandable manner.

• Go into details. Dealing with numbers can make every bookkeeper more prone to mistakes and it is a good sign when your bookkeeper is detail oriented because this only means they pay more attention to the essential information of your statement.

• Be a self-starter. You will no longer have a feeling that you need to give your bookkeeper a constant reminder that you do exist.

• Have the ability to see the big picture. A bookkeeper should make realistic suggestions when it is necessary. Based on the available details, the bookkeeper must know how to recommend a course of action by simply putting all the puzzle pieces together.

• Have willingness to follow through. A bookkeeper should be able to meet deadlines and accomplish the goals you set.

• Provide information to the financial status of your business. The bookkeeper should be able to explain everything in layman’s term.

• Prepare a balance sheet, statement of profit and cash flow statement on a monthly basis. The bookkeeper must also stick to the deadline when it comes to providing these statements.

• Create a commitment and stick to it. If your bookkeeper just cannot handle deadlines, there is no point keeping them.

• Have an idea of the reasonable charge for the service rendered. If the bookkeeper has a broad understanding of their business, they will know how much the services cost.

• Gain a basic understanding of the bookkeeping industry and the type of business. This is going to be essential because business owners turn to bookkeepers to ask for some recommendations, advice or suggestions. Choose a bookkeeper that is connected with a company with substantial experience in various businesses especially in your industry.

• Have solid communication skills. Your bookkeeper should communicate through emails, phone calls and conversations clearly and concisely. They should also be polite.

• Be computer literate. Most bookkeeping tasks are performed using computers or software such as Reckon and MYOB.

While these are realistic expectations, there are times when they are not met because they seem unreasonable. For instance, if you expect your bookkeeper to email back within minutes, this is considered unreasonable as your bookkeeper may be working on a busy schedule.

If you expect your bookkeeper to agree with you most of the time, then you will not be able to hear any constructive feedback that will save or help your business. Your bookkeeper will not also drop any projects just to focus on your books. Building a strong connection with your bookkeeper is possible once you discuss your expectations.

Andrew Donnelly

Written by : Andrew Donnelly

Andrew Donnelly is a degree qualified accountant and registered tax agent. He is the principal of Brisbane Bookkeepers, which provides bookkeeping services to small businesses in Brisbane and its immediate surrounds.

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­ Questions? Give Andrew a call 0450 605 592

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